Providence Health & Services Insurance Account Representative in Mission Hills, California


Providence is calling a Insurance Account Representative ( Temporary Full Time /Day Shift ) to our Facey Mission Hills, Mission Hills, CA.

In this position you will:

  • Works insurance accounts receivable to optimize cash flow and to meet organizational financial goals and objectives.

  • Responsible for updating patient demographics and insurance information

  • Responsible for working payer correspondence, edits and aged account receivable and identifying and correcting billing errors.

  • Responsible for resolving and/or appealing denials and rejections. Responsible for identifying billing issues and trends and reporting them to management.

  • Meets productivity and accuracy standards as established by management


Required qualifications for this position include:

  • Working knowledge of insurances—PPO, EPO, HMO, Indemnity, Medicare, MediCal, Workers’ Compensation.

  • Must possess excellent customer service and communication skills along with good math skills, ability to read, understand and follow verbal or written instructions, ability to sort and file correctly by alphabetic or numeric systems, 10-key by touch, Type 30-35 wpm: possess computer skills (Mainframe, Windows, Internet Explorer, Microsoft Outlook, Microsoft Word and Microsoft Excel)

  • Ability to navigate Health Plan Websites to verify eligibility, benefits and claim status.

  • Working knowledge of computerized registration, billing and collection procedures. Prefer experience with GE-IDX practice management system and Allscripts.

  • Working knowledge of ICD-9 and CPT coding.

  • Two to three year’s medical group practice or hospital billing experience required.

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita, San Gabriel and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Billing/Insurance

Location: California-Mission Hills

Req ID: 215986