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Providence Health & Services Eligibility Coordinator I in Mission Hills, California


Providence is calling an Eligibility Coordinator I (Full Time/Day Shift) to our Facey Eligibility Office location in Mission Hills, CA.

In this position you will:

  • Perform accurate and timely processing of the HMO Pends Report.

  • Update the ESI system

  • Update of all enrollment files.

  • Work closely with other departments to coordinate correct FSC and plan assignment and coordination of benefits.

  • Complete research for coordination of benefit rules.

  • Complete research for complex cases, as required.


Required qualifications for this position include:

  • Working knowledge of insurance PPO, EPO, HMO, Medicare

  • Must be able to work independently and possess strong time management skills

  • Ability to complete comprehensive and accurate research

  • Must demonstrate excellent customer service ability and communication skills

Preferred qualifications for this position include:

  • Strong math skills, 10-key by touch, computer (Mainframe and Windows) and familiarity with ICD-9 and CPT coding

  • One year Medical group practice or hospital billing and/or collections experience.

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita, and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Billing/Insurance

Location: California-Mission Hills

Req ID: 224926